social media monitoring

Xbox One Reveal

In late February, we looked at the social media reactions to Sony’s PlayStation 4 announcement and found a few interesting […]

Over Half of Companies Had a Social Media Incident Last Year

Last week, Brian Solis from Altimeter presented his thoughts about the True Power of Employee Advocacy.  If you missed it, […]

Public Relations & Social Media Questions: You Ask, We Answer

No one wants to be the office dinosaur. In addition to keeping up with industry-specific changes, we must understand the […]

Webcast: Social Media and the True Power of Employee Advocacy

 Join us on May 9 for our next webcast featuring Brian Solis from Altimeter! Social media is not new, nor is the […]

Visible Adds Next Gen Search and Post Scheduling for Twitter and Facebook

Visible prides itself on being laser-focused on continuous innovation and helping our customers drive business value from social media insights […]

Webcast: The Secret to Success in Social Media Monitoring & Analysis

Join us on May 1 for our next webcast! Gleaning actionable insights from social data requires the right technology. It […]

How to Take My Money

Hi, my name is Jennifer, I’m a consumer and I have a serious case of “the wants”.  I want to […]

Long Live the Twitter Callback!

Has it happened to you too? There I was, tweeting about a minor customer experience issue to one of the […]

Nordstrom’s Mint Save

[disclaimer: the post below contains rampant personal advocacy for Nordstrom and Mint.com, which may not be – but hopefully is […]

Beyonce, Power Outage and Baltimore Ravens Win Social #SuperBowl (#infographic)

Super Bowl 2013 is estimated to be the most watched program in US TV history. Add a power outage, a […]

A Social Media Strategy to Keep You Sane

If you’re a new social media manager or have recently acquired social duties as part of your role, you know […]

Twitter Analysis of the PRSA 2012 International Conference

Gina Joseph, social media community manager, also contributed to this report. Whew, the whirlwind that was PRSA 2012 International Conference […]

3 Steps for Determining your Social Media Monitoring Strategy

I have had the pleasure of working with hundreds of clients through various aspects of their social media services in […]

Comments Leaving Sites, Going to Social Platforms

With all the platforms we use to communicate, it is becoming increasingly difficult to drive readers to a site’s comment […]

Visible Intelligence – September Product Announcement

We are happy to tell you that our previously announced updates to Visible Intelligence are publicly deployed and live in […]

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