social media monitoring
May 23, 2013
Xbox One Reveal
In late February, we looked at the social media reactions to Sony’s PlayStation 4 announcement and found a few interesting […]
May 13, 2013
Over Half of Companies Had a Social Media Incident Last Year
Last week, Brian Solis from Altimeter presented his thoughts about the True Power of Employee Advocacy. If you missed it, […]
May 6, 2013
Public Relations & Social Media Questions: You Ask, We Answer
No one wants to be the office dinosaur. In addition to keeping up with industry-specific changes, we must understand the […]
May 2, 2013
Webcast: Social Media and the True Power of Employee Advocacy
Join us on May 9 for our next webcast featuring Brian Solis from Altimeter! Social media is not new, nor is the […]
Apr 22, 2013
Visible Adds Next Gen Search and Post Scheduling for Twitter and Facebook
Visible prides itself on being laser-focused on continuous innovation and helping our customers drive business value from social media insights […]
Apr 17, 2013
Webcast: The Secret to Success in Social Media Monitoring & Analysis
Join us on May 1 for our next webcast! Gleaning actionable insights from social data requires the right technology. It […]
Apr 8, 2013
How to Take My Money
Hi, my name is Jennifer, I’m a consumer and I have a serious case of “the wants”. I want to […]
Mar 25, 2013
Long Live the Twitter Callback!
Has it happened to you too? There I was, tweeting about a minor customer experience issue to one of the […]
Mar 4, 2013
Nordstrom’s Mint Save
[disclaimer: the post below contains rampant personal advocacy for Nordstrom and Mint.com, which may not be – but hopefully is […]
Feb 4, 2013
Beyonce, Power Outage and Baltimore Ravens Win Social #SuperBowl (#infographic)
Super Bowl 2013 is estimated to be the most watched program in US TV history. Add a power outage, a […]
Nov 5, 2012
A Social Media Strategy to Keep You Sane
If you’re a new social media manager or have recently acquired social duties as part of your role, you know […]
Oct 16, 2012
Twitter Analysis of the PRSA 2012 International Conference
Gina Joseph, social media community manager, also contributed to this report. Whew, the whirlwind that was PRSA 2012 International Conference […]
Sep 24, 2012
3 Steps for Determining your Social Media Monitoring Strategy
I have had the pleasure of working with hundreds of clients through various aspects of their social media services in […]
Sep 17, 2012
Comments Leaving Sites, Going to Social Platforms
With all the platforms we use to communicate, it is becoming increasingly difficult to drive readers to a site’s comment […]
Sep 13, 2012
Visible Intelligence – September Product Announcement
We are happy to tell you that our previously announced updates to Visible Intelligence are publicly deployed and live in […]