Best Practices

How to Be a Nicer Brand This Holiday Season

Sending a thank-you email is good, but you can take extra steps make your customers, employees and stakeholders happy this holiday season. Here's how some big brands do it.

How to Avoid Falling Into ‘The Marketing Trap!’

Most managers think that what worked yesterday will work tomorrow. The trouble is, it probably won’t. Ardi Kolah shows how marketers can successfully pivot strategies and win.

How to Find Great Content for Your Social Networks

Creative juices running low recently? Don’t worry. You’re not alone and it doesn’t make you any less of a social […]

The Real Time Bomb

Real time marketing requires too many factors to succeed, says Geoff Livingston. It might just be better to focus on the fundamentals, rather than trying to capture lightning in the bottle.

Celebrate where your TV and iPad got started in December

When: Dec. 20 and 23 What: Weather you’re reading this on a PC, smart phone or tablet computer, it’s all […]

Content Amplification: Definition, Tips & Examples

SVP of Digital Content Heidi Sullivan discusses content amplification: from its definition to how it relates to native advertising and […]

PR Tips: Tech Blogger offers Pitching, Blogging Tips

Tech blogger Carolyn Nicander Mohr recently sat across the screen from us to talk about why she launched her blog, […]

Finding the Holy Grail: Insights from social media analytics

Insight:  noun ˈin-ˌsīt The power or act of seeing into a situation. The act or result of apprehending the inner nature […]

Zappos vs. Kanye: How To Deflect Brand Criticism With Humor

What do you do when a huge influencer criticizes your brand publicly? Zappos turned things around with their cheeky real-time response to Kanye West.

How To Work Effectively With an Agency: Seven Pointers

From setting objectives to warning about know obstacles, these communication tips will help you get more ROI from your marketing agency.

Editorial Calendars: Tools & Tips to Plan Your Media Campaigns

With the growing popularity of content marketing, editorial calendars are becoming an oft-used term in the PR and marketing industries. […]

How to Find Your Marketing Light Bulb Moment

To create something valuable out of nothing more than a compelling vision, or set of principles, is what great marketing is all about. It's the ‘light bulb moment’. Here's how to have one.

How Much Money Should You Spend On a Social Media Budget?

Roy Williams, the founder and president of ad agency Wizards of Ads, details in Entrepreneur three steps to calculating a […]

Social media analysis: Ten questions to drive advanced segmentation

In our webcast today – Turbocharging Your Approach to Social Media Analysis – Cathy Buena discussed an approach to analyzing […]

Outsourcing Social Media? Consider These Three Guidelines

Need to outsource your social media accounts to an agency? Don't ignore these three crucial questions.

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