Best Practices

Branding Rule: Customers Are Not Numerical Targets

Metrics are important, but not everything comes down to numbers. Ellis Pines suggests building a brand story by recognizing your target audience's humanity and appealing to their aspirations and dreams.

How Big Data & Social Made House of Cards a Hit

Have you caught up on the newest season of House of Cards? No? Well what are you waiting for? Go […]

Branding Rule: One Chance, One Message

What does "City Slickers" teach about branding? You get one message and often one chance to connect with your target audience. Be creative, relevant, smart and know they may remember one thing.

Is It Real Cheese or “Real” Cheese?

Do you want real cheese or "real" cheese? Using quotation marks can mean the difference between a sale and a skeptical look. Follow these rules for content marketing success.

5 Key Takeaways from Gary Vaynerchuk’s “Jab, Jab, Jab, Right Hook: How to Tell Your Story in a Noisy, Social World”

Back in November I had the pleasure of attending Contently’s Brand Publishing Summit in Manhattan. It was the first time […]

Marketing adopts the agile social approach

Companies need a strong social media presence to survive and grow — to do so, brands are beginning to capitalize […]

Workflow in Social Media Management Teams

When managing multiple accounts in a single social media management platform, it can be difficult to assign and track tasks–whether […]

Branding Rule: Create Amazing Customer Experiences

Your brand isn't the aspiration for what you aim to become. Ford's Scott Monty says businesses build strong brands by creating positive customer experiences day in and day out.

Etiquette-SMEtiquette! Does #SMEtiquette Matter in PR?

It is essential for PR pros to know the “do’s and don’ts” of social media etiquette, or #SMEtiquette, because what works offline doesn't always work online. Here are some guidelines.

Why Does ‘Content Marketing’ Matter?

Content marketing is nearly ubiquitous, but marketing experts can't find a consensus definition for what it is. Should marketers and PR pros care if 'content marketing' remains undefined?

Do journalists want to be pitched by social media? Here’s what they had to say

In our annual Vocus State of the Media Report survey on journalists’ relationship with social media, we asked the question: […]

Branding Rule: Stop Sending, Start Listening

The term 'brand' references marks put on steer to show ownership. Today, many brand messages belong on a steer's rear. Shel Israel says great messengers listen and respond to customers.

Startups & Small Biz: 5 PR Tips from an Entrepreneur

As a lover of both the culinary and business worlds, Reggie Milligan started his career as a chef before finding […]

What can brands learn from the Sochi Olympics?

Well, it’s all over. No more keeping track of the latest medals count, watching athletes perform unimaginable feats in the […]

Instaquette: The Dos and Don’ts of Instagram

Let’s face it – Instagram is popular. It’s fun to share a photo, pick the right filter, and have it […]

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