social media engagement

Fired-up for Forrester’s Consumer Forum!

The fall event season is in full swing here at Visible and we’re headed to Chicago next week for Forrester’s […]

Will Social Media Raise the Bar for Offline Experiences?

About a week ago I attended an outdoor concert. The opening band completed their set. Then 30 minutes passed, and […]

Incorporating new metrics into PR measurement

For some public relations professionals looking to demonstrate return on investment to their clients, the wide range of new metrics […]

Competing for attention internationally on the social Web

In its search for new insights, the social media punditocracy doesn’t turn often enough toward academic research. It should be […]

Q & A on blogger outreach and engagement

My colleague Heidi Sullivan and I did a free Cision Social Media Webinar last week entitled Social Media 101, and […]