social media crises
Jun 22, 2015
Crush Crises Before They Spread: A Q&A With Peter LaMotte
Negative Facebook comments affect all brands. Get tips from crisis management expert Peter LaMotte on how to tackle social threats before they turn into crises.
Mar 24, 2014
7 Ways to Make a Social Media Crisis Worse
Even top brands make mistakes when responding to social media crises. Prevent yourself from fanning the flames of whatever controversy may arise by avoiding these seven mistakes.