Social Intelligence
Feb 23, 2011
The Need for Enterprise Ready Social Intelligence
For a few years now, Social Media Monitoring has been a departmental activity, driven mostly by marketing curiosity about brand […]
Feb 4, 2011
Webcast Series Featuring Vail Resorts, Forrester Research and More – Now On-Demand!
In last week’s blog posts, members of my team recapped their sections of our first Webcast kicking off 2011 with […]
Feb 1, 2011
Social Intelligence and Enterprise Integration: Connecting People at a Price, Scale and Speed as Never Before
I recently read an article on the perspective of author and IT expert Scott Klososky, who states that enterprises just […]
Jan 28, 2011
How Social Data Can Payoff Big When it Comes to Increased Conversions
For part five of our Social Resolutions for 2011 series we’ll be talking about how you can resolve to start […]
Jan 25, 2011
Five Catalysts of Social Innovation that Drive Measurable Business Results
To help make 2011 a very socially successful New Year, all this week we will be featuring key highlights from […]
Jan 13, 2011
FedEx Use Case: Fostering 88,000 Goodwill Twitter Exposures and 20,000 Retweets by Harnessing Social Intelligence
Delivering good service through social channels can extend well beyond your community in ways you may not imagine. The following […]
Dec 20, 2010
Businesses to Get Serious About Getting Social in 2011
Social media reached an inflection point in 2010, with the volume and speed of social conversations reaching unprecedented levels – […]
Oct 29, 2010
The Chameleon Qualities of Social Influence – What the Future Holds
Agencies, businesses and the media are all eager to understand the role that influence plays in the social sphere so […]
Sep 21, 2010
Fitting It All In – How to Manage Your Social Listening Projects
For the past two years as an Account Manager at Visible Technologies I have worked with clients from all over […]
Sep 15, 2010
Is Web Analytics Becoming Online Analytics?
I had the pleasure of attending the Web Analytics Association (WAA) Symposium this week and really enjoyed the wealth of […]