Social CRM
Jul 7, 2015
What Is Social CRM And How Can It Help You?
Brands use social media to talk to and collaborate with customers to solve business problems. Marketers use social media to ask […]
Jul 30, 2013
Building a Brand That Drives Passion – What Marketers Need to Know (#Infographic)
Most marketers would agree that brand advocacy programs are a good idea. The ultimate challenge is finding and nurturing customers […]
Jan 18, 2012
Socialize Your CRM
A recent eMarketer research study indicates that companies who answer questions on social channels are more attractive to consumers. About […]
Jan 9, 2012
Social CRM – It’s Not Just Hype
What is Social CRM and all the hype around it? According to Wikipedia there are many varying definitions of the […]
Feb 14, 2011
Social CRM – from Buzzword to Action
Customer segmentation, database management and technology integration were the dominant themes discussed during a recent Visible Webcast on “Social CRM – […]
Feb 4, 2011
Webcast Series Featuring Vail Resorts, Forrester Research and More – Now On-Demand!
In last week’s blog posts, members of my team recapped their sections of our first Webcast kicking off 2011 with […]
