social channels

Why Brands Should Stop Trying to Control the Message

You can’t control the message anymore. If you’re still trying, stop. In PR we can position, and we can steer, […]

Fall TV Predictions: Which Shows Should You Get Attached To?

The September Fall TV new show rollout is a bit like Christmas. It’s an exciting time when people come together looking […]

Post VMA Buzz Analysis Part 1 – The Performances

So now that the dust has settled, I think it’s safe to objectively reminisce on the magic and mayhem that […]

Building a Brand That Drives Passion – What Marketers Need to Know (#Infographic)

Most marketers would agree that brand advocacy programs are a good idea.  The ultimate challenge is finding and nurturing customers […]

Royal Baby Arrives, Finally

The world, and the media camped out in front of London’s St. Mary’s hospital, has been waiting for months for the arrival […]

Beyond Listening – 4 Ways to Scale Social Data Across the Enterprise

If you’re actively harnessing social listening platforms to deliver insights to your marketing and customer service organizations, congratulations! These two use […]

The Pitfalls of Real Time Marketing – Amazon Angers Gandolfini Fans

Today’s story about Amazon’s attempt to pay homage to James Gandolfini is a reminder that companies need to think twice […]

Over Half of Companies Had a Social Media Incident Last Year

Last week, Brian Solis from Altimeter presented his thoughts about the True Power of Employee Advocacy.  If you missed it, […]

Nordstrom’s Mint Save

[disclaimer: the post below contains rampant personal advocacy for Nordstrom and Mint.com, which may not be – but hopefully is […]

Our CMO’s Perspective on Social Intelligence: The Next Frontier

This week, our own CMO, Debbie DeGabrielle, was featured in Dashboard Insight on the topic of Social Intelligence. You can […]