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How to Measure Your PR in 7 Steps

PR pros face scrutiny to show how their efforts impact the bottom line. But how can you determine the impact of increased engagement and exposure? Start measuring PR by following these seven steps.

Branding Rule: Narrow Your Focus

The biggest problem facing businesses? Lacking a narrow focus. When a brand disseminates too many messages, it dilutes the brand and confuses their audience, says Laura Ries.

Branding Rule: Transform But Maintain Trust

Brand value is your north star. As your business evolves, keep in mind why customers have built relationships with you. This will ensure that you don't divert too far from the brand you were.

Branding Rule: Customers Are Not Numerical Targets

Metrics are important, but not everything comes down to numbers. Ellis Pines suggests building a brand story by recognizing your target audience's humanity and appealing to their aspirations and dreams.

Branding Rule: Stop Sending, Start Listening

The term 'brand' references marks put on steer to show ownership. Today, many brand messages belong on a steer's rear. Shel Israel says great messengers listen and respond to customers.

Branding Rule: Mix Results With Character Values

How do you define your brand? Selma Bouhl and Seth Spiro of The American Red Cross say that your brand has to be rooted in your values and "reason for being."

Branding Rule: Follow Your Heart, Then Data

Need help building your brand? CHIEF's Chris Lester has advice to help you create a powerful one: Follow your heart to build your brand and follow data to market it.

Branding Rule: Love Your Customer

Need help building your brand? Listen to your customer not as an anthropologist but as a trusted friend. Eric Duehring's branding rule will help you understand customers holistically.

Branding Rule: Look In the Mirror

Focusing too much on competitors will harm your brand. C.C. Chapman suggests taking a long, hard look at your own brand and developing a strategy based on what you really are.

Branding Rule: Make and Keep Commitments

Need a brand rule to live by? Make and keep your commitments, says Human Business Works CEO Chris Brogan. Brands succeed and fail based on their reputations for delivering on promises.

Want to Engage Reporters? Understand How They Use Social

The way reporters and journalists use social media is evolving. Get ahead of the competition and drive publicity by identifying reporters' social media habits with Vocus' State of the Media Report.