engagement

Now Available: Two New Analyst Reports on Social Intelligence & Analytics

As brands become more aware of the importance of “listening” and customer engagement, they must determine which social media monitoring […]

The Digital “Me” of Tomorrow

With the recent IPO of LinkedIn, to be IPO of Groupon and chatter of the maybe IPOs of the rest, […]

The Importance of Consistency in Online Engagement

Over the years, I’ve had countless conversations with PRWeb customers of all shapes and sizes and one thing I’ve noticed […]

OMMA Global Day 1 Recap: “The Great Race”

In case you haven’t been keeping up with @Visible_Tech on Twitter, we’re in San Francisco this week at MediaPost’s OMMA […]

Q&A from Social Media Engagement for Non-profits webinar

Last week I presented Social Media Engagement for Non-profits, a free Cision Webinar, with Director of Media Research for North […]

Q&A with Beth Kanter: non-profits and social media

When it comes to social media strategy for non-profits, Beth Kanter is the cream of the crop. Her blog, Beth’s […]

Bringing clarity to new media jargon

Yesterday, a British Parliament committee called out UK politicians and civil servants in general for their overuse of jargon. In a […]

Response time was crucial for United

Social media pundits are all abuzz this morning with Canadian musician Dave Carroll’s popular YouTube video taking United Airlines to […]

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