engagement
Aug 11, 2011
Now Available: Two New Analyst Reports on Social Intelligence & Analytics
As brands become more aware of the importance of “listening” and customer engagement, they must determine which social media monitoring […]
Jun 10, 2011
The Digital “Me” of Tomorrow
With the recent IPO of LinkedIn, to be IPO of Groupon and chatter of the maybe IPOs of the rest, […]
Apr 6, 2011
The Importance of Consistency in Online Engagement
Over the years, I’ve had countless conversations with PRWeb customers of all shapes and sizes and one thing I’ve noticed […]
Mar 1, 2011
OMMA Global Day 1 Recap: “The Great Race”
In case you haven’t been keeping up with @Visible_Tech on Twitter, we’re in San Francisco this week at MediaPost’s OMMA […]
Feb 23, 2011
Q&A from Social Media Engagement for Non-profits webinar
Last week I presented Social Media Engagement for Non-profits, a free Cision Webinar, with Director of Media Research for North […]
Feb 16, 2011
Q&A with Beth Kanter: non-profits and social media
When it comes to social media strategy for non-profits, Beth Kanter is the cream of the crop. Her blog, Beth’s […]
Dec 1, 2009
Bringing clarity to new media jargon
Yesterday, a British Parliament committee called out UK politicians and civil servants in general for their overuse of jargon. In a […]
Jul 9, 2009
Response time was crucial for United
Social media pundits are all abuzz this morning with Canadian musician Dave Carroll’s popular YouTube video taking United Airlines to […]