customer retention
Apr 8, 2013
5 Ways to Engage and Reward Loyal Customers
When devising new business growth strategies, consider the “80/20” rule. Often, 80 percent of revenue comes from just 20 percent […]
Jan 16, 2013
Create Loyal Customers With Two Words: Thank You.
Want to build lasting relationships with your customers and employees? Connect with them on a personal level. Garner goodwill by […]
Nov 1, 2010
SOCAP International Conference Stresses Using Social Media for Customer Acquisition and Loyalty
We all know consumer spending is down, Jack Neff wrote in Ad Age, “Packaged goods are supposed to be recession- resistant […]
