customer marketing

5 Tips to Nurture Your Brand Fanatics

Brand fanatics may be willing to spread the word about your brand for you, but in my experience, a little nurturing of that relationship never hurts.

Create Loyal Customers With Two Words: Thank You.

Want to build lasting relationships with your customers and employees? Connect with them on a personal level. Garner goodwill by […]

B2B Best Practices with Ken Rosen on #PRWebChat This Week

We’re chatting about B2B marketing basics for your biz with Ken Rosen, managing partner at Performance Works on #PRWebchat tomorrow! We’ll […]

5 Killer Tips To Win Customer Loyalty from Brand Expert, Jim Joseph

Great marketing is about creating experiences that build loyalty, according to Jim Joseph. It’s about getting people to fall in […]

Crash course in social media marketing for small businesses: The Finale – Customer Service

In parts 1 and 2, we talked about brand awareness and community building as part of a social media marketing […]

6 tips on building an online community you can do right NOW.

Our #prwebchat with Janet Aronica proved to one of our most fun this week as we talked about building communities […]

Why Good Customer Service = Good Marketing

(Photo – Flickr Creative Commons: jessicatam) Customer service is facilitating customer needs through reactive and proactive communications on and off […]