customer loyalty

Building a Brand Community? Cast a Wide Net.

Every company out there knows they need to build a brand community, says community management expert Sarah Robinson - but not everyone knows how to build a successful one. This piece of advice will help.

Create Loyal Customers With Two Words: Thank You.

Want to build lasting relationships with your customers and employees? Connect with them on a personal level. Garner goodwill by […]

5 Killer Tips To Win Customer Loyalty from Brand Expert, Jim Joseph

Great marketing is about creating experiences that build loyalty, according to Jim Joseph. It’s about getting people to fall in […]