brand affinity

Measuring Social Sentiment: Part Art, Part Science

Businesses want to extract value—relevant and actionable data—from the expansive pool of content that the social sphere provides.  By evaluating […]

Businesses to Get Serious About Getting Social in 2011

Social media reached an inflection point in 2010, with the volume and speed of social conversations reaching unprecedented levels – […]

Social Intelligence Webcasts Recap

Last week we hosted two live Social Intelligence Webcasts: Understanding Sentiment Evaluation, and The Evolution of Enterprise Social Intelligence. Understanding […]

Brand Affinity vs. Brand Loyalty in a Social Media World

The social sphere, with its vast pool of micro-content, offers advertisers and businesses an entirely new way to generate positive […]