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Jan 24, 2011
What communications pros need to understand about the online privacy debate
I can’t seem to figure out why Facebook thinks I might want to see the new Natalie Portman/Ashton Kutcher vehicle, […]
Jan 14, 2011
Increase Your Social IQ – Learn from Vail Resorts, Forrester and More!
Starting next week we have a great line-up of Webcasts discussing best practices for reporting, location-based social influence with Vail […]
Jan 13, 2011
FedEx Use Case: Fostering 88,000 Goodwill Twitter Exposures and 20,000 Retweets by Harnessing Social Intelligence
Delivering good service through social channels can extend well beyond your community in ways you may not imagine. The following […]
Jan 5, 2011
2011 predictions: new platforms and traces of engagement
It’s the beginning of the year and that means everyone is making resolutions, coming up with predictions and trying to […]
Dec 16, 2010
Memology 2010: Visible’s Reflection on 2010 Twitter and Facebook Trends
With the year winding down and Twitter and Facebook publishing their top trends for the 2010, I decided to forego […]
Dec 13, 2010
3 Stages of Using Sentiment in Social Media Monitoring or Listening Programs
Sentiment has become a big topic of conversation and a key ingredient to a dependable recipe for deriving Social Intelligence […]
Dec 9, 2010
The Return of The Printed Blog
The inventive title is back in action and making waves in the print media industry
Dec 1, 2010
When does it work to have a sense of humor in social media?
Cynthia Boris’ recent blog post about Skittles’ Facebook presence and its random musings pointed out that seemingly meaningless wall posts […]
Nov 22, 2010
Social Intelligence Webcasts Recap
Last week we hosted two live Social Intelligence Webcasts: Understanding Sentiment Evaluation, and The Evolution of Enterprise Social Intelligence. Understanding […]
Nov 19, 2010
Social Servicing: Supporting the Long-Term Health of Your Brand
Many companies are beginning to realize they need to take a more strategic view toward the intelligence they gather from […]
Nov 18, 2010
Powerful Social Media Searches 101
So you want to find out how people are talking about your widget, but when you do a search on […]
Nov 17, 2010
Social Intelligence: Defined for the Enterprise
Many organizations, as they hear the term “Social Intelligence” used more often in the business setting, are beginning to understand […]
Nov 16, 2010
How Facebook’s new messaging system will change the PR community’s use of email
Seems hardly a few weeks go by without Facebook announcing an expansion into another realm of communications. Whether it’s location-based […]
Nov 15, 2010
Under the Influence Webinar Q&A
Last week I presented Under the Influence, a free Cision Webinar, with Vice President of Media Research for North America, […]
Nov 11, 2010
Four Key Steps to Normalizing Social Media Listening and Intelligence Across the Enterprise
When I first started as an Account Manager at Visible two years ago most of the social listening projects I […]
