Insights

Why Advertising Isn’t Dead

Recently, my colleague Bruce Kennedy wrote a wonderful piece, exploring discussions from the New York leg of the Cision World […]

Borrowing Trust: The Surprising New Marketing Role of Citizen Influencers

This post is an excerpt from the e-book, Listen: 5 Social Audiences Brands Can't Afford to Ignore. Digital marketing success is fueled by creating great content and building a targeted audience, but there’s a third piece missing from that equation—ignition. Your content has no value unless it “moves,” unless people see it, engage with it, and actively share it.

How to Spy on Your Competition & Steal Their Secrets

This post is an excerpt from the e-book, Listen: 5 Social Audiences Brands Can’t Afford to Ignore.  Competition for attention and […]

Listen to Your Customers: Why You Need to Embrace Customer Complaints

Jay Baer explains how to listen to customers and embrace complaints.

Why Employee Opinions Are Their Own…and a Reflection Of Your Brand

Scott Stratten explains why employee opinions are their own...and a reflection of your brand.

How to Generate Leads From Social Conversations

Neal Schaffer provides insights on how to generate leads from social conversations.

Marketing Measurement: Collect Data First, Ask Questions Later

Total marketing measurement is the key to optimizing performance, but brands can’t do it without data. Learn how to collect now so you can improve later.

How to Stop a Nightmare: Listen to Your Customers

Airline brand executives are moving toward a better customer experience. Here's how you can do the same.

LiveRamp and Cision Combine Forces to Better Measure Earned Media Impact

Video: Cision's CEO Kevin Akeroyd discusses the organization’s new partnership with LiveRamp.

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