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This author has yet to write their bio.Meanwhile lets just say that we are proud contributed a whopping 8 entries.
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May 6, 2011
The Social Media Command Center: Mission Critical or Passing Fad?
The Social Media Command Center (SMCC) could be ready to capture the attention of “mainstream” corporate America, thanks to a […]
Feb 14, 2011
Social CRM – from Buzzword to Action
Customer segmentation, database management and technology integration were the dominant themes discussed during a recent Visible Webcast on “Social CRM – […]
Sep 23, 2010
Putting Social Media to Work to Improve Advertising
I had the pleasure recently to be part of a panel discussion about social media listening at this year’s Advertising […]
Sep 17, 2010
Social Media's Move to Enterprise Intelligence
Corporate social media listening is starting to exhibit the characteristics that will eventually lead to enterprise Social Intelligence. That’s just […]
Aug 31, 2010
Social Servicing – A First Step to Social CRM
I’ve been hearing and reading a lot lately about Social CRM, or as some call it, SCRM, but never thought […]
Jul 26, 2010
Analyzing Forrester’s Wave™ Report on Listening Platforms
I’ve been reading and participating in Forrester “Wave” reports for years and it’s always interesting to see how people react […]
Jun 16, 2010
Mobile Connectivity and Online Activities
This latest report from comScore, Inc. not only shows the surging popularity of social networking on mobile devices, it also […]
Jun 7, 2010
Social Marketing to the Hispanic Market
An interesting report on social marketing to the Hispanic market care of friends at Hispanic PR Blog, Word-of-Mouth Marketing Association (WOMMA) […]
