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This author has yet to write their bio.Meanwhile lets just say that we are proud contributed a whopping 2 entries.
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Nov 19, 2010
Social Servicing: Supporting the Long-Term Health of Your Brand
Many companies are beginning to realize they need to take a more strategic view toward the intelligence they gather from […]
Oct 13, 2010
Getting the Honest Truth- How Social Intelligence Reveals What Customers Are Really Saying
We all want to know how our customers feel about the level of support they are receiving, however the way […]
