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Apr 16, 2014
Before You Break Up with Facebook, Remember a Lesson from Search
Many companies and commentators have very publicly voiced their opinion on Facebook’s decision to limit organic reach and drive marketers […]
Apr 7, 2014
From Growing “Likes” to Growing Customers
How can businesses continue to use Facebook as an effective marketing technique without losing the time, effort and money they’ve […]
Mar 20, 2014
Zendesk And Social – The New Customer Service
Customer service is an incredibly important part of a business strategy. We all remember when we’ve received bad customer service, […]
Mar 13, 2014
Big Brands And The Business Benefits Of Social Media
For businesses looking to add social: with multiple social platforms to choose from, which platform works best for your brand? Read […]
Mar 11, 2014
Zendesk Integrates with Viralheat
Social media has become the standard for digital conversations. From opinions and critiques to questions and problems, gone are the […]
Mar 10, 2014
The Social Side to Enterprise Business
The increased relevance and presence of social media has caused businesses to consider social’s role in their business strategies. Let’s […]
Mar 8, 2014
Viralheat adds Zendesk integration, boosting social customer support for brands
Enterprise social management platform Viralheat seems to be playing nicely with a lot of new friends — it has just added Zendesk integration. Read more […]
Mar 7, 2014
News & Social: The Russia, Ukraine Conflict
So if you’ve opened up the newspaper (or more likely, read the news online) you have probably come across an […]
Mar 6, 2014
Using Social Media to Choose the Right School
We share photos, videos, and funny memes on social media every day. But did you know that you can also […]
Mar 6, 2014
Bridging the SMM and CRM Gap
In today’s increasing social world, social media management (SMM) encompasses more than single-source authoring or in-depth analytics. At the root […]
Feb 28, 2014
How Big Data & Social Made House of Cards a Hit
Have you caught up on the newest season of House of Cards? No? Well what are you waiting for? Go […]
Feb 21, 2014
The Top 3: Social Media Round up
Been living under a rock this week? If so, then you have missed plenty of buzz on social media; from […]
Feb 21, 2014
Why We Need to Learn More About Social Measurement and ‘Predictive Marketing’
Eileen Bernardo, marketing/communications manager at social analytics firm ViralHeat, recently told us why PR should pay attention to all these digital […]
Feb 19, 2014
Social Media and the Olympics
Fans and spectators today can get a much more in-depth and real-time view of the activities even if they are […]
Feb 14, 2014
6 Social Networks You May Have Overlooked
Other Social Networks While you may only be concerned with Twitter and Facebook, there are plenty of up and coming […]
